Frequently Asked Questions. 

COMMUNICATION WITH THE BAND

When will I get to talk to the band?


We will put you in touch with the Band Leader once we receive your contract and security deposit.




What will the band wear?


This depends on the atmosphere of your event. Most of our entertainers are typically formal with male performers usually wearing suits or tuxes, and female performers have a wide range of formal and evening wear to choose from. You may request that a band wear more casual attire if that is more appropriate for your event. You can discuss this with your band before your event.




Can we meet the band face-to-face to go over details of our event?


Sit-down meetings are difficult to arrange given the band’s geographic location, performance schedule and personal commitments. However, each band is accustomed to and very capable of covering all planning details via phone and email.





SONGLIST

Can I use the band’s speakers and/or microphone for my ceremony?


Most of our bands do have access to additional equipment and will offer use of a separate sound system and microphone for an additional fee. Please contact us if you are interested in exploring this option. Your best bet may be to contact an A-V company that's experienced with ceremony audio support. Most have ceremony packages that come with the proper equipment and a dedicated technician who can set up and breakdown that equipment and monitor the audio quality for you. You might ask your venue coordinator if they can make an A-V vendor recommendation.




How much power does the band need for their equipment?


Three to four 20-amp circuits will accommodate most bands in most situations, though requested power supply varies depending on equipment. Your band may request more circuits or access to 220V power. Check your band’s rider (if applicable) and consult with your venue coordinator to confirm that the appropriate power supply is available.




Does the band bring a generator?


Bands do not provide generators. Clients are responsible for supplying one if needed. If you're working with a tent company, you can probably rent a generator from them. Just share your band’s power needs, and they will advise you accordingly. They can also calculate your overall power needs to make sure you’re getting the right size/strength of generator to support all your vendors. If necessary, the band can make the arrangements on your behalf, but you will need to cover any associated costs.





When will I get to talk to the band?


We will put you in touch with the Band Leader once we receive your contract and security deposit.




What will the band wear?


This depends on the atmosphere of your event. Most of our entertainers are typically formal with male performers usually wearing suits or tuxes, and female performers have a wide range of formal and evening wear to choose from. You may request that a band wear more casual attire if that is more appropriate for your event. You can discuss this with your band before your event.




Can we meet the band face-to-face to go over details of our event?


Sit-down meetings are difficult to arrange given the band’s geographic location, performance schedule and personal commitments. However, each band is accustomed to and very capable of covering all planning details via phone and email.





TIMELINE

Does the band require a tent for an outside performance?


Most bands do require shelter — rain or shine — to protect them and their equipment during setup and for the duration of the event. Your band may stop the performance if inclement weather poses any threat to their equipment or personal safety. For this reason, we strongly encourage appropriate shelter for the band regardless of weather conditions. This saves both you and your band from worry about any last minute surprises or safety concerns.




Does the band bring a stage? If not, do I need to provide one?


Bands do not provide staging. An elevated stage is highly recommended so your band looks and sounds their best. A stage also helps to keep wayward guests and beverages away from valuable instruments and equipment. If an elevated stage is not practical for your event, the band will require a dedicated performance space on a solid, level, dry floor or surface. Please refer to your band’s rider and consult with your venue coordinator to confirm that the appropriate performance space is available. Most dance bands request a stage or performance area at least 20’ wide x 12’ deep. Larger bands (8 pieces or more) often request an area of 24’ x 16’ or larger. Smaller jazz combos or acoustic groups can fit into a smaller area, often 16’ x 12’ or less. All stages / risers should be 2’ high.




My venue can’t accommodate the band’s dressing room request. Is this a problem?


Bands appreciate having an area on-site with restrooms nearby so they can change into their performance attire, eat their meals sitting down and rest during breaks. They simply need a designated space so they can stay out of the way of your guests and other vendors. For an indoor event, your venue may have a designated room for band use, or you may need to improvise. In the past, venues have offered unused offices, conference rooms, large storage rooms or even pipe-and-drape enclosures to give the band some privacy. For an outdoor event, you may consider a separate canopy tent. You don’t need to make elaborate arrangements, and in most cases the band can get dressed in nearby restrooms. At a minimum, we ask that you reserve a table and chairs near the performance area for your band’s use. Your venue coordinator should be able to offer suggestions or explain how other bands have handled this in the past. Please let us know if you find that no space is available for the band's use so we can convey that information to them.




My venue doesn’t offer vendor parking. Is this a problem?


If parking isn’t available on-site, please confirm that the band will at least have temporary access to a loading dock or loading zone. It's important for them to be as close as possible to your space during the unloading process, as they travel with a fair amount of equipment. Once unloading is finished, they can relocate their vehicle(s) to nearby parking. If parking can't be pre-arranged at a nearby lot, we ask that you be prepared to reimburse the band for any parking expenses they may incur there or at street parking meters. Though they do whatever they can to find the most economical nearby option, they don't want to delay their setup due to parking challenges.




My venue only allows one hour for vendors to exit the building after my event. Is this a problem?


If possible, it's best to allow 1.5 hours for your band’s break down and load out process. Certain factors can cause unavoidable delays, including the distance between the reception area and the loading dock, the movement of other vendors who may block exits, or guests who want to chat. The band will do their best to load out in 60 minutes if requested, but we cannot guarantee this in all situations.




Will the band be too loud for my venue?


Our bands have played in just about every space imaginable—small, large, old, new, inside, outside—and have a wealth of experience getting the sound volume just right. They will make any necessary adjustments to suit your venue and will respond to any requests for volume adjustments from you or your venue.




Will the band or my booking manager from Marsh Productions attend a site visit at my venue?


The band's geographic location and schedule generally prevent them from being able to attend site visits. A conference call is the best way to go, and you can arrange this once we put you in contact. If the band has a contract rider, be sure to review that information with your venue so they’ll understand the band’s requests. As long as the rider requests are fulfilled, the band will be fine to perform sight-unseen. Typically, booking managers do not attend site visits due to geographic location and scheduling, and the he or she would only reiterate the same information that’s outlined in the contract rider. If needed, our support staff can speak with the venue contact to answer questions and provide them with enough insight that they could advise you and other vendors on our behalf.





VENUE

BAND EQUIPMENT

Can I use the band’s speakers and/or microphone for my ceremony?


Most of our bands do have access to additional equipment and will offer use of a separate sound system and microphone for an additional fee. Please contact us if you are interested in exploring this option. Your best bet may be to contact an A-V company that's experienced with ceremony audio support. Most have ceremony packages that come with the proper equipment and a dedicated technician who can set up and breakdown that equipment and monitor the audio quality for you. You might ask your venue coordinator if they can make an A-V vendor recommendation.




How much power does the band need for their equipment?


Three to four 20-amp circuits will accommodate most bands in most situations, though requested power supply varies depending on equipment. Your band may request more circuits or access to 220V power. Check your band’s rider (if applicable) and consult with your venue coordinator to confirm that the appropriate power supply is available.




Does the band bring a generator?


Bands do not provide generators. Clients are responsible for supplying one if needed. If you're working with a tent company, you can probably rent a generator from them. Just share your band’s power needs, and they will advise you accordingly. They can also calculate your overall power needs to make sure you’re getting the right size/strength of generator to support all your vendors. If necessary, the band can make the arrangements on your behalf, but you will need to cover any associated costs.





OTHER

Should I offer gratuity to the band?


Gratuity is always appreciated, but not expected. We support offering a gratuity if the band has exceeded expectations or if they have accommodated you in the planning process or at the event in a way that showed exceptional service. No amount is too small, and musicians will always consider any gratuity as a generous gesture from their client. But again, you are under no obligation to offer gratuity on top of the contracted payment balance. If you would like to offer gratuity, our experience has shown that anywhere from $25 to $100 per member of the band/crew is a reasonable range to consider, depending on the specifics of the contracted event. A gratuity can be provided directly to the bandleader at the event in cash or by check.





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