Frequently Asked Questions. 

COMMUNICATION WITH THE BAND

Does the band require a tent for an outside performance?


Most bands do require shelter — rain or shine — to protect them and their equipment during setup and for the duration of the event. Your band may stop the performance if inclement weather poses any threat to their equipment or personal safety. For this reason, we strongly encourage appropriate shelter for the band regardless of weather conditions. This saves both you and your band from worry about any last minute surprises or safety concerns.




Does the band bring a stage? If not, do I need to provide one?


Bands do not provide staging. An elevated stage is highly recommended so your band looks and sounds their best. A stage also helps to keep wayward guests and beverages away from valuable instruments and equipment. If an elevated stage is not practical for your event, the band will require a dedicated performance space on a solid, level, dry floor or surface. Please refer to your band’s rider and consult with your venue coordinator to confirm that the appropriate performance space is available. Most dance bands request a stage or performance area at least 20’ wide x 12’ deep. Larger bands (8 pieces or more) often request an area of 24’ x 16’ or larger. Smaller jazz combos or acoustic groups can fit into a smaller area, often 16’ x 12’ or less. All stages / risers should be 2’ high.




My venue can’t accommodate the band’s dressing room request. Is this a problem?


Bands appreciate having an area on-site with restrooms nearby so they can change into their performance attire, eat their meals sitting down and rest during breaks. They simply need a designated space so they can stay out of the way of your guests and other vendors. For an indoor event, your venue may have a designated room for band use, or you may need to improvise. In the past, venues have offered unused offices, conference rooms, large storage rooms or even pipe-and-drape enclosures to give the band some privacy. For an outdoor event, you may consider a separate canopy tent. You don’t need to make elaborate arrangements, and in most cases the band can get dressed in nearby restrooms. At a minimum, we ask that you reserve a table and chairs near the performance area for your band’s use. Your venue coordinator should be able to offer suggestions or explain how other bands have handled this in the past. Please let us know if you find that no space is available for the band's use so we can convey that information to them.




My venue doesn’t offer vendor parking. Is this a problem?


If parking isn’t available on-site, please confirm that the band will at least have temporary access to a loading dock or loading zone. It's important for them to be as close as possible to your space during the unloading process, as they travel with a fair amount of equipment. Once unloading is finished, they can relocate their vehicle(s) to nearby parking. If parking can't be pre-arranged at a nearby lot, we ask that you be prepared to reimburse the band for any parking expenses they may incur there or at street parking meters. Though they do whatever they can to find the most economical nearby option, they don't want to delay their setup due to parking challenges.




My venue only allows one hour for vendors to exit the building after my event. Is this a problem?


If possible, it's best to allow 1.5 hours for your band’s break down and load out process. Certain factors can cause unavoidable delays, including the distance between the reception area and the loading dock, the movement of other vendors who may block exits, or guests who want to chat. The band will do their best to load out in 60 minutes if requested, but we cannot guarantee this in all situations.




Will the band be too loud for my venue?


Our bands have played in just about every space imaginable—small, large, old, new, inside, outside—and have a wealth of experience getting the sound volume just right. They will make any necessary adjustments to suit your venue and will respond to any requests for volume adjustments from you or your venue.




Will the band or my booking manager from Marsh Productions attend a site visit at my venue?


The band's geographic location and schedule generally prevent them from being able to attend site visits. A conference call is the best way to go, and you can arrange this once we put you in contact. If the band has a contract rider, be sure to review that information with your venue so they’ll understand the band’s requests. As long as the rider requests are fulfilled, the band will be fine to perform sight-unseen. Typically, booking managers do not attend site visits due to geographic location and scheduling, and the he or she would only reiterate the same information that’s outlined in the contract rider. If needed, our support staff can speak with the venue contact to answer questions and provide them with enough insight that they could advise you and other vendors on our behalf.





SONGLIST

Can I get a copy of the band’s current song list?


Yes. Visit our website at any time to view a current, up-to-date song list for most of our bands. If you don’t see a song list for a Band you are interested in, please contact us and we will provide that for you.




What is the best way to specify song list requests?


Our bands are experts at choosing the right song for the right point in the evening, but we do ask that you review the song list and choose your play list for the evening. That ensures the evening to go as you envision it. If you like everything the band plays, you can leave it to the band leader to choose, but we really encourage you to do this. Once we connect you with your band, you will have the opportunity to provide them with requests from their existing song list, as well as any songs that you do NOT want to hear. This will give them all the direction they need, and they’ll do their best to accommodate your preferences. You will also need to let the band leader know if you will allow song requests from guests, or that you do not want that allowed.




Will the band learn a song that’s not on their song list?


The band will gladly learn and chart out a song not on their song list for a fee of $100 per new song. The song should fit the band’s style and instrumentation (i.e. don’t ask your Motown band to learn Dueling Banjos). Every request is subject to approval by the band, and any additional requests need to be discussed with the bandleader. You will need to submit your request to the band 3-4 months before the event. If the band is unable to accommodate your request, you can put the songs on an iPod and give to the band leader well before your event and we will play it through our sound system.




Can one of the guests play or sing a song during the band’s break?


This shouldn’t be a problem if he or she only needs to use a microphone or two. This presents more of an issue if they need to plug in an instrument or do anything that requires reconfiguring equipment on stage, as the band will be on break. You'll be able to discuss this in more detail with the bandleader. Many of our bands even encourage musical guests to sit in a song or two!





Does the band require a tent for an outside performance?


Most bands do require shelter — rain or shine — to protect them and their equipment during setup and for the duration of the event. Your band may stop the performance if inclement weather poses any threat to their equipment or personal safety. For this reason, we strongly encourage appropriate shelter for the band regardless of weather conditions. This saves both you and your band from worry about any last minute surprises or safety concerns.




Does the band bring a stage? If not, do I need to provide one?


Bands do not provide staging. An elevated stage is highly recommended so your band looks and sounds their best. A stage also helps to keep wayward guests and beverages away from valuable instruments and equipment. If an elevated stage is not practical for your event, the band will require a dedicated performance space on a solid, level, dry floor or surface. Please refer to your band’s rider and consult with your venue coordinator to confirm that the appropriate performance space is available. Most dance bands request a stage or performance area at least 20’ wide x 12’ deep. Larger bands (8 pieces or more) often request an area of 24’ x 16’ or larger. Smaller jazz combos or acoustic groups can fit into a smaller area, often 16’ x 12’ or less. All stages / risers should be 2’ high.




My venue can’t accommodate the band’s dressing room request. Is this a problem?


Bands appreciate having an area on-site with restrooms nearby so they can change into their performance attire, eat their meals sitting down and rest during breaks. They simply need a designated space so they can stay out of the way of your guests and other vendors. For an indoor event, your venue may have a designated room for band use, or you may need to improvise. In the past, venues have offered unused offices, conference rooms, large storage rooms or even pipe-and-drape enclosures to give the band some privacy. For an outdoor event, you may consider a separate canopy tent. You don’t need to make elaborate arrangements, and in most cases the band can get dressed in nearby restrooms. At a minimum, we ask that you reserve a table and chairs near the performance area for your band’s use. Your venue coordinator should be able to offer suggestions or explain how other bands have handled this in the past. Please let us know if you find that no space is available for the band's use so we can convey that information to them.




My venue doesn’t offer vendor parking. Is this a problem?


If parking isn’t available on-site, please confirm that the band will at least have temporary access to a loading dock or loading zone. It's important for them to be as close as possible to your space during the unloading process, as they travel with a fair amount of equipment. Once unloading is finished, they can relocate their vehicle(s) to nearby parking. If parking can't be pre-arranged at a nearby lot, we ask that you be prepared to reimburse the band for any parking expenses they may incur there or at street parking meters. Though they do whatever they can to find the most economical nearby option, they don't want to delay their setup due to parking challenges.




My venue only allows one hour for vendors to exit the building after my event. Is this a problem?


If possible, it's best to allow 1.5 hours for your band’s break down and load out process. Certain factors can cause unavoidable delays, including the distance between the reception area and the loading dock, the movement of other vendors who may block exits, or guests who want to chat. The band will do their best to load out in 60 minutes if requested, but we cannot guarantee this in all situations.




Will the band be too loud for my venue?


Our bands have played in just about every space imaginable—small, large, old, new, inside, outside—and have a wealth of experience getting the sound volume just right. They will make any necessary adjustments to suit your venue and will respond to any requests for volume adjustments from you or your venue.




Will the band or my booking manager from Marsh Productions attend a site visit at my venue?


The band's geographic location and schedule generally prevent them from being able to attend site visits. A conference call is the best way to go, and you can arrange this once we put you in contact. If the band has a contract rider, be sure to review that information with your venue so they’ll understand the band’s requests. As long as the rider requests are fulfilled, the band will be fine to perform sight-unseen. Typically, booking managers do not attend site visits due to geographic location and scheduling, and the he or she would only reiterate the same information that’s outlined in the contract rider. If needed, our support staff can speak with the venue contact to answer questions and provide them with enough insight that they could advise you and other vendors on our behalf.





TIMELINE

Should I offer gratuity to the band?


Gratuity is always appreciated, but not expected. We support offering a gratuity if the band has exceeded expectations or if they have accommodated you in the planning process or at the event in a way that showed exceptional service. No amount is too small, and musicians will always consider any gratuity as a generous gesture from their client. But again, you are under no obligation to offer gratuity on top of the contracted payment balance. If you would like to offer gratuity, our experience has shown that anywhere from $25 to $100 per member of the band/crew is a reasonable range to consider, depending on the specifics of the contracted event. A gratuity can be provided directly to the bandleader at the event in cash or by check.





VENUE

BAND EQUIPMENT

Can I get a copy of the band’s current song list?


Yes. Visit our website at any time to view a current, up-to-date song list for most of our bands. If you don’t see a song list for a Band you are interested in, please contact us and we will provide that for you.




What is the best way to specify song list requests?


Our bands are experts at choosing the right song for the right point in the evening, but we do ask that you review the song list and choose your play list for the evening. That ensures the evening to go as you envision it. If you like everything the band plays, you can leave it to the band leader to choose, but we really encourage you to do this. Once we connect you with your band, you will have the opportunity to provide them with requests from their existing song list, as well as any songs that you do NOT want to hear. This will give them all the direction they need, and they’ll do their best to accommodate your preferences. You will also need to let the band leader know if you will allow song requests from guests, or that you do not want that allowed.




Will the band learn a song that’s not on their song list?


The band will gladly learn and chart out a song not on their song list for a fee of $100 per new song. The song should fit the band’s style and instrumentation (i.e. don’t ask your Motown band to learn Dueling Banjos). Every request is subject to approval by the band, and any additional requests need to be discussed with the bandleader. You will need to submit your request to the band 3-4 months before the event. If the band is unable to accommodate your request, you can put the songs on an iPod and give to the band leader well before your event and we will play it through our sound system.




Can one of the guests play or sing a song during the band’s break?


This shouldn’t be a problem if he or she only needs to use a microphone or two. This presents more of an issue if they need to plug in an instrument or do anything that requires reconfiguring equipment on stage, as the band will be on break. You'll be able to discuss this in more detail with the bandleader. Many of our bands even encourage musical guests to sit in a song or two!





OTHER

Should I offer gratuity to the band?


Gratuity is always appreciated, but not expected. We support offering a gratuity if the band has exceeded expectations or if they have accommodated you in the planning process or at the event in a way that showed exceptional service. No amount is too small, and musicians will always consider any gratuity as a generous gesture from their client. But again, you are under no obligation to offer gratuity on top of the contracted payment balance. If you would like to offer gratuity, our experience has shown that anywhere from $25 to $100 per member of the band/crew is a reasonable range to consider, depending on the specifics of the contracted event. A gratuity can be provided directly to the bandleader at the event in cash or by check.